bavBar
 

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

 

PROGRAMMES to PURCHASE:

CATHSSETA PROGRAMMES R2500 per unit standard for training manual
Certificate in Accommodation Services Level 2
Certificate in Food and Beverage Services Level 4
Certificate in Food Preparation and Cooking Level 4
CATHSSETA accredited Skills programmes: R2500 per complete programme for training manuals
CITY & GUILDS PROGRAMMES: R2500 per unit standard for all Diploma training manuals

 

CATHSSETA PROGRAMMES R2500 per unit standard for training manual

Certificate in Accommodation Services Level 2

Fundamental Unit Standards

7789 PROVIDE CUSTOMER SERVICE
7790 PROCESS INCOMING AND OUTGOING TELEPHONE CALLS
7791 DISPLAY CULTURAL AWARENESS IN DEALING WITH CUSTOMERS AND COLLEAGUES
7794 COMMUNICATE VERBALLY
7795 MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITH OTHER MEMBERS OF STAFF
7800 MAINTAIN HEALTH, HYGIENE AND A PROFESSIONAL APPEARANCE
7812 PERFORM BASIC CALCULATIONS
7822 PREPARE WRITTEN COMMUNICATIONS

Core Unit Standards

7602 PREPARE BEDS AND HANDLE LINEN AND BED COVERINGS
7603 SERVICE TOILETS AND BATHROOM AREAS
7605 SERVICE GUEST BEDROOM AREAS
7606 CLEAN FLOORS AND FLOOR COVERINGS
7608 HANDLE AND STORE CLEANING EQUIPMENT AND MATERIALS
7612 HANDLE AND DISPOSE OF WASTE
7658 MAINTAIN THE HOUSEKEEPING SERVICE
7793 DESCRIBE LAYOUT, SERVICES AND FACILITIES OF THE ORGANISATION
7796 MAINTAIN A SECURE WORKING ENVIRONMENT
7799 MAINTAIN A SAFE WORKING ENVIRONMENT
7801 DESCRIBE THE SECTORS OF THE HOSPITALITY, TRAVEL AND TOURISM INDUSTRIES
7818 CONDUCT ON-THE-JOB COACHING
7821 DEVELOP SELF WITHIN THE JOB ROLE
7827 SOURCE INFORMATION ABOUT SELF EMPLOYMENT OPPORTUNITIES
7836 MAINTAIN CUSTOMER SATISFACTION
7839 MAINTAIN THE RECEIPT, STORAGE AND ISSUE OF GOODS
7844 CONTRIBUTE TO THE IDENTIFICATION OF SHORT TERM SUPPLY NEEDS
7846 MAINTAIN THE CLEANING PROGRAMME FOR OWN AREA OF RESPONSIBILITY
9244 PLAN AND CONDUCT MEETINGS
7860 INDUCT NEW STAFF TO THE WORKPLACE
7866 PLAN, ORGANSE AND MONITOR WORK IN OWN AREA OF RESPONSIBILITY
7868 MONITOR AND MAINTAIN HEALTH, SAFETY AND SECURITY
7869 MAINTAIN A PREVENTATIVE MAINTENANCE PROGRAMME
7884 CONTROL AND ORDER STOCK

Elective Unit Standards:

7663 HANDLE MAIL, MESSAGES AND WRITTEN COMMUNICATION
7698 STORE AND HANDLE CUSTOMER AND ESTABLISHMENT PROPERTY
7613 DEEP CLEAN FLOORS AND FLOOR COVERINGS
7626 CLEAN AND MAINTAIN PUBLIC AREAS
7629 SERVICE TOILETS AND WASHROOMS
7636 PROVIDE A HOUSEKEEPING SERVICE
7638 MAINTAIN HOUSEKEEPING SUPPLIES
7657 MAINTAIN A CLEAN LINEN SUPPLY
7786 OPERATE A COMPUTER
7813 IDENTIFY WORK OPPORTUNITIES
7815 APPLY FOR A JOB OR EXPERIENCE PLACEMENT
7786 PROVIDE FIRST AID

TOP

Certificate in Food and Beverage Services Level 4

Fundamental Unit Standards

7789 PROVIDE CUSTOMER SERVICE
7790 PROCESS INCOMING AND OUTGOING TELEPHONE CALLS
7791 DISPLAY CULTURAL AWARENESS IN DEALING WITH CUSTOMERS AND COLLEAGUES
7794 COMMUNICATE VERBALLY
7795 MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITH OTHER MEMBERS OF STAFF
7800 MAINTAIN HEALTH, HYGIENE AND A PROFESSIONAL APPEARANCE
7812 PERFORM BASIC CALCULATIONS
7822 PREPARE WRITTEN COMMUNICATIONS

Core Unit Standards

7608 HANDLE AND STORE CLEANING EQUIPMENT AND MATERIALS
7612 HANDLE AND DISPOSE OF WASTE
7735 CLEAN AND STORE GLASSWARE
7738 CLEAN AND RESTOCK DRINKS MACHINES / EQUIPMENT
7740 PREPARE AND CLEAR AREAS FOR TABLE SERVICE
7744 PROVIDE A TABLE SERVICE
7744 PROVIDE A TABLE DRINK SERVICE
7745 PROVIDE A CARVERY / BUFFET SERVICE
7750 SERVE BOTTLED WINES
7769 RECOMMEND, PREPARE AND SERVE WINES
7773 PREPARE AND SERVE SPIRITS AND LIQUEURS
7776 MAINTAIN THE TABLE SERVICE
7778 MAINTAIN THE DRINK SERVICE
7780 SUPERVISE THE RUNNING OF A FUNCTION
7793 DESCRIBE LAYOUT, SERVICES AND FACILITIES OF THE ORGANISATION
7796MAINTAIN A SECURE WORKING ENVIRONMENT
7799 MAINTAIN A SAFE WORKING ENVIRONMENT
7801 DESCRIBE THE SECTORS OF THE HOSPITALITY, TRAVEL AND TOURISM INDUSTRIES
7818 CONDUCT ON-THE-JOB COACHING
7820 OPERATE A PAYMENT POINT AND PROCESS PAYMENTS
7821 DEVELOP SELF WITHIN THE JOB ROLE
7827 SOURCE INFORMATION ABOUT SELF EMPLOYMENT OPPORTUNITIES
7829 HANDLE AND RECORD REFUNDS
7836 MAINTAIN CUSTOMER SATISFACTION
7839 MAINTAIN THE RECEIPT, STORAGE AND ISSUE OF GOODS
7841 PLAN AND DELIVER STAFF TRAINING AND DEVELOPMENT IN OWN AREA OF RESPONSIBILITY
7784 CONTRIBUTE TO THE IDENTIFICATION OF SHORT TERM SUPPLY NEEDS
7846 MAINTAIN THE CLEANING PROGRAMME FOR OWN AREA OF RESPONSIBILITY
7860 INDUCT NEW STAFF TO THE WORKPLACE
7866 PLAN, ORGANSE AND MONITOR WORK IN OWN AREA OF RESPONSIBILITY
7868 MONITOR AND MAINTAIN HEALTH, SAFETY AND SECURITY
7869 MAINTAIN A PREVENTATIVE MAINTENANCE PROGRAMME

Elective Unit Standards:

7740 PREPARE AND CLEAR AREAS FOR TABLE SERVICE
7739 PREPARE, SERVICE AND CLEAR FUNCTION ROOMS
7758 MAINTAIN CELLARS / STORE ROOM
7779 SUPERVISE AND MAINTAIN BEVERAGE STORAGE
7813 IDENTIFY WORK OPPORTUNITIES
7815 APPLY FOR A JOB OR EXPERIENCE PLACEMENT

TOP

Certificate in Food Preparation and Cooking Level 4

Fundamental Unit Standards

7789 PROVIDE CUSTOMER SERVICE
7790 PROCESS INCOMING AND OUTGOING TELEPHONE CALLS
7791 DISPLAY CULTURAL AWARENESS IN DEALING WITH CUSTOMERS AND COLLEAGUES
7794 COMMUNICATE VERBALLY
7795 MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITH OTHER MEMBERS OF STAFF
7800 MAINTAIN HEALTH, HYGIENE AND A PROFESSIONAL APPEARANCE
7812 PERFORM BASIC CALCULATIONS
7813 IDENTIFY WORK OPPORTUNITIES
7815 APPLY FOR A JOB OR EXPERIENCE PLACEMENT
7822 PREPARE WRITTEN COMMUNICATIONS
7854 PROVIDE FIRST AID

Core Unit Standards

7637 MAINTAIN HYGIENE IN FOOD PREPARATION, COOKING AND STORAGE
7659 PREPARE FRUIT FOR HOT AND COLD DISHES
7660 PREPARE VEGETABLES FOR HOT AND COLD DISHES
7705 HANDLE AND MAINTAIN KNIVES
7743 ACCEPT AND STORE FOOD DELIVERIES
7717 HANDLE AND MAINTAIN UTENSILS AND EQUIPMENT
7748 HANDLE AND STORE FOOD
7749 CLEAN FOOD PRODUCTION AREAS AND EQUIPMENT
7751 CLEAN & STORE CROCKERY AND CUTLERY
7728 PREPARE AND COOK BASIC MEAT, POULTRY, GAME OR OFFAL DISHES
7757 PREPARE AND COOK BASIC SAUCES AND SOUPS
14754 HANDLE AND STORE FOOD
7816 CLEAN FOOD PRODUCTION AREAS, EQUIPMENT AND UTENSILS
7843 MAINTAIN FOOD PRODUCTION OPERATIONS
7845 MAINTAIN A CLEANING PROGRAMME FOR KITCHEN AREA AND EQUIPMENT
7847 MAINTAIN AND PROMOTE FOOD HYGIENE IN THE KITCHEN
7851 MAINTAIN FOOD PRODUCTION QUALITY CONTROL SYSTEMS, PROCEDURES AND SPECIFICATIONS
7793 DESCRIBE LAYOUT, SERVICES AND FACILITIES OF THE ORGANISATION
7796 MAINTAIN A SECURE WORKING ENVIRONMENT
7799 MAINTAIN A SAFE WORKING ENVIRONMENT
7801 DESCRIBE THE SECTORS OF THE HOSPITALITY, TRAVEL AND TOURISM INDUSTRIES
7818 CONDUCT ON-THE-JOB COACHING
7821 DEVELOP SELF WITHIN THE JOB ROLE
7839 MAINTAIN THE RECIEPT, STORAGE AND ISSUE OF GOODS
7841 PLAN & DELIVER STAFF TRAINING AND DEVELOPMENT IN OWN AREA OF RESPONSIBILITY
7846 MAINTAIN THE CLEANING PROGRAMME FOR OWN AREA OF RESPONSIBILITY
7858 MAINTAIN SUPPLY LEVELS
7873 MANAGE ONES OWN DEVELOPMENT

Elective Unit Standards:

7661 PREPARE COLD AND HOT SANDWICHES AND ROLLS
7754 PREPARE AND COOK BASIC FISH DISHES
7802 PREPARE AND COOK BASIC EGG DISHES
7805 PREPARE AND COOK BASIC PASTA DISHES
7808 PREPARE AND COOK VEGETABLES FOR BASIC HOT AND COLD DISHES AND SALADS
7809 PREPARE AND COOK BASIC FRUIT DISHES
7810 PREPARE AND COOK STARCH

TOP

CATHSSETA accredited Skills programmes: Complete programme for training manuals

  • Room attendant
  • Laundry assistant
  • Public areas cleaner
  • Assistant housekeeper
  • Porter
  • Receptionist
  • Porter/ concierge
  • Cook convenience food
  • Cook fast food
  • Kitchen cleaner
  • Assistant chef
  • Food service assistant
  • Drink service assistant
  • Table attendant
  • Bar attendant

TOP

CITY & GUILDS PROGRAMMES: Diploma training manuals

  • Food Preparation and Culinary Arts Diploma
  • Prepare food for cold presentation
  • Safety at work
  • Food safety in catering
  • Healthier foods and special diets
  • Prepare, cook and finish stocks, soups and sauces
  • Prepare, cook and finish fish and shellfish dishes
  • Prepare, cook and finish meat, poultry and offal
  • Prepare, cook and finish vegetables, fruit and pulses
  • Prepare, cook and finish rice, grain, farinaceous products and egg dishes
  • Prepare, cook and finish bakery products
  • Prepare, cook and finish hot and cold desserts and puddings
  • Catering operations, costs and menu planning

Food and Beverage Services Diploma

  • Safety at work
  • Food safety in catering
  • Customer service in hospitality and catering industry
  • Menu knowledge and design
  • Hot beverage product knowledge
  • Beverage product knowledge
  • Food and beverage service
  • Handling payments

Accommodation Services Diploma

  • Safety at work
  • Customer service skills in accommodation services
  • Accommodation services
  • Cleaning accommodation areas
  • Provide a linen service

Reception Operations and Services Diploma

  • Safety at work
  • Customer service in the hospitality and catering industry
  • Book accommodation for guests
  • Handling cash and guest accounts
  • Arrival and departure services
  • Promote products and services to guests
  • Reception office skills

TOP