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NQtac Cape (Pty) Ltd, a leading hospitality training company accredited with City & Guilds International (London), provisionally registered with the Department of Higher Education and Training (DHET) and the Tourism, Hospitality and Sport SETA (CATHSSETA), offers exclusive, individual management training in the Hospitality Industry.
The company was established in 1995 to train and develop employees of hotels and hotel groups, predominantly in the 4 and 5 star market and this is still a core aspect of our business. NQtac has both within and outside of South Africa, enabling us to keep up with industry trends which we pass on to our students.
Some of our current and past clients include:

  • Sun International
  • City Lodge Group
  • Legacy Hotels
  • Mantis properties such as Shamwari and Grande Roche
  • Michelangelo Hotel
  • Mount Grace Country House
  • Crowne Plaza Rosebank
  • Holiday Inn Sandton
  • Labadi Beach Hotel (Ghana)
  • Coral Strand Hotel (Seychelles)
  • Windhoek Country Club and Swakopmund Hotel and Entertainment Centre (Namibia)
  • The Royal Palm Hotel (Tanzania)
  • and many more

We have successfully trained and assessed over 800 students in the Hotel School and industry since then.


Our hotel school students are registered for the City & Guilds International qualifications, as this allows them the freedom to work in South Africa, go overseas and find employment anywhere in the world or work on the ships and travel. The choices are limitless as the qualifications are recognised in over 120 countries worldwide.
Students are trained by accredited trainers and assessors while working in an actual hotel or restaurant environment. Individually structured training programmes are implemented on site at luxurious 4 and 5 Star establishments situated on the Garden Route.

On completion of their studies, students leave the Hotel School with a ready-made CV, incorporating skills, fully recognised International Qualifications and the work experience required by potential employers in the industry.
Skills– Management students gain the required skills and knowledge of the Hotel Industry by working in each of the departments in their first 24 months of studies. Thereafter, the students are placed in industry for a further 8 months in their final Management year.

Professional Cookery students become accomplished chefs gaining the practical and theoretical skills and knowledge required through working in top kitchens for 16 months over the two year period.

Experience - as the students are employed in industry for the practical component of their course they are able to build a comprehensive CV for when they go into industry as qualified employees.

Qualifications - all qualifications are registered with City & Guilds International and the following courses are offered:
Hospitality Management Certificate Programme (24 months) includes:

  • Food and Beverage Certificate (C&G 8066)
  • Professional Cookery and Culinary Arts  Certificate (C&G 8065)
  • Reception Operations and Services Certificate (C&G 8067)
  • Accommodation Operations and Services Certificate (C&G 8068)

Hospitality Management Diploma Programme (3 years) includes Certificate Programme (above) plus:

  • Accommodation Operations and Services Diploma (C&G)
  • Reception Operations and Services Diploma (C&G)
  • Food and Beverage Diploma (C&G)

Diploma in Food Preparation and Culinary Arts (24 months) (C&G 8065)

A 2 year programme

Due to the exclusivity of the programme, limited positions are available on all programmes.


While in the kitchen, all students will be required to wear full chef’s uniforms including Chef’s jackets, chef’s aprons and chef’s headgear. These are provided by the Hotel School.

Conditions of employment:
The students are employed by the designated hotel or restaurant for the practical part of their training. A fixed term contract is signed with the establishment for the period of employment.

For the duration of the contract with the host employer, the students fall under the disciplinary control of the designated establishment, from the date on which employment commences. In the event of misconduct or any other legislated reason for dismissal, the management decision of the host employer will be final and the student may be dismissed from the Hotel School.

Each student receives a trainee salary, payable by the designated Hotel, for the duration of the employment contract.


Fees include all training, assessment, registration with the awarding body, examination fees, certification, files and workbooks, toolkits for the Professional cookery students and all ingredients, quarterly reports and practical placement.

The fee for the Food Preparation and Culinary Arts includes:

  • Chefs jackets, trousers, aprons and hats
  • Toolkit containing all the necessary equipment for the course- each student receives his or her own toolkit
  • Stock, ingredients and food supplies required for the practical component of the qualification

Payment conditions:
A deposit of 20% upon acceptance into the programme is required for the first year of studies. The outstanding amount may be paid on a debit order system for the remainder of the year. At the start of the 2nd and 3rd year the same arrangement will be implemented with the 20% deposit at the start of the year and the balance on a monthly debit order.

There is a discount of 15% for full payment on acceptance to the Hotel School.


During the first week, students will be given induction and orientation training and thereafter training will commence according to the departmental schedule.

The students attend theoretical classroom lectures in each department before being placed in industry in that specific department: for example – two months theory in Food and Beverage, then 4 months placement in industry in the Food and Beverage department, including restaurant, room service, bar, banqueting, etc.

Then the following 2 months of theoretical for the next department before placement in the relevant area in industry.
Students gain qualifications and work experience in all four of the operational departments before doing the Management Diploma.

Professional Cookery students follow the same schedule but spend longer in theoretical training before gaining the work experience for the following period. By the end of the Diploma programme, each student will have completed 16 months practical work experience and 8 months theory.


While we do not promise placement to the students on completion of their studies, we do have close relationships with a large number of hotels with which we work.

These hotels often ask us for suitable applicants in different positions and many of our students have found employment in the industry through this networking system.


Accredited with City & Guilds, London, ‘Hospitality On-Line Studies’ provided by NQtac Cape, offers certificates and diplomas in:

  • Accommodation Operations and Services (8068)
  • Reception Operations and Services (8067)
  • Food and Beverage Operations and Services (8066)
  • Food Preparation and Culinary Arts (8065)


  • Candidates can apply for registration at any time online by submitting the electronic application form and either
    e-mailing or faxing the following documents to or 0866 48 5352
  • Candidates can apply for registration at any time online by submitting the electronic application form and either e-mailing or faxing the following documents to or 0866 48 5352
  • CV
  • Identity document
  • If you are being sponsored, a letter from your company on the company letterhead indicating such.
  • Once the application has been accepted, you will be issued with a username and password to allow you access to the workbooks online.
  • A minimum deposit of 50% is required on notice of acceptance before the username and password will be issued.
  • The balance of the fees can be paid in advance, via stop order, or on a monthly basis thereafter.
  • Assignments will be e-mailed to you directly and you can email them back to your assessor when completed.
  • The Certificate qualification through City & Guilds will take approximately 12 months and the Diploma qualification will be approximately 18 months to complete. However, you can complete the qualification at your own time and pace, subject to the requirements in 6 and 8.
  • Should you not submit assignments for a period of 3 consecutive months, you may be removed from the programme at NQtac’s discretion.
  • Assignments must be submitted consecutively and each assignment should take approximately 3 weeks to one month to complete.
  • Every assignment must be completed and fees must be paid in full before you will be registered to write the exams.
  • It is your responsibility to arrange for a practical session at a suitable organization where you will be able to demonstrate competence to a registered assessor.
  • The site must be approved by NQtac and will be required to complete an on-site equipment form to ascertain if all the relevant equipment and resources are available for assessment purposes.
  • You will be required to complete a Portfolio of Evidence for the practical component of the qualification and will receive the relevant documentation required for this via e-mail.
  • Once the Portfolio of Evidence has been received and a desk-top evaluation of the portfolio has been completed, an assessor will be appointed.
  • NQtac will arrange for an assessor to assess you on site every 6 months, where possible, and for an external verifier from City & Guilds to verify your assessment on completion of the qualification.
  • In the case of the complete qualification, proof of attendance of a First Aid and Fire training course needs to be done in your own time and at your own cost.
  • The exam takes the form of a multiple choice questionnaire and you will be required to write the exam at your nearest City & Guilds registered examination centre. NQtac will advise you as to where this is.
  • You should receive your City & Guilds certificate approximately 8 to 10 weeks after successful completion of the qualification (issued from UK, so times may vary).
  • The learner agrees to cover all costs for postage of Portfolio’s Of Evidence or other documents sent to NQtac.
  • Examination fees and certification are included in the fee.


  • Matric or equivalent qualification
  • Use of a computer with ‘Windows’ and internet access
  • Email address
  • Contactable telephone numbers